Returns & Exchanges

At Wonder Pens, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original product packaging, ensuring that delicate items like fountain pens and bottled inks are well-protected.

• 3.
  Ship the Item

  Affix the provided return label or address the package to our warehouse, then drop it off at your nearest authorized shipping carrier.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.